IT Transformation
When teams at UAB collaborate, we can transform the ordinary into the extraordinary. UAB IT is excited to invite faculty, staff and students to share their visionary ideas for transformational projects that can shape the future of our institution. With your ideas, we can help put the pieces of the puzzle together — connecting systems, improving processes, and making work, academics and life easier for everyone at UAB. Let us help you transform our campus. Submit your idea below, and we will reach out to you.
Examples
VisioPharm: Dr. Julienne Carstens approached UAB IT with a project to implement VisioPharm, a software used to analyze high-resolution medical images. UAB IT’s Client Services and Research Computing teams partnered with Dr. Carstens to implement the software, which Dr. Carstens in her lab and is now able to lease to other departments who need it, expanding research capabilities across campus.
Heersink pediatrics app: This application helps aid conversations in the pediatric unit about faculty career development and goal setting and has the ability to keep track of the annual review process.
Aligning with the Vision and Mission of the Organization
UAB IT has a clearly defined vision, mission and values, as well as a set of seven strategic imperatives that establish a clear direction, purpose, and benchmarks for success. Each fiscal year (October) we establish individual and team goals based on our strategic plan.
Because UAB is a world-class educational and research university, we know that UAB deserves a world-class information technology organization. Our individual and team goals support our mission and the IT Strategic Plan. Managers and employees will collaborate to establish goals at the beginning of each year.
Individual Training Plans
Developing new skills is essential to your growth and success at UAB IT. As a standard policy, all employees have a training plan. Learning starts from day one, and we invest in your long-term development. Each employee has different needs for training, and each has different modes of training from which they can learn most successfully. Training plans should also support the goals set for the coming fiscal year by providing the necessary skills for the employee to achieve their goals. Managers and employees will collaborate to establish training plans at the beginning of each fiscal year.
Quarterly Review Meetings
To understand your goals and expectations in your role, you will have quarterly check-ins with your manager. Prior to these meetings, you should update your goals and training plan in SharePoint. The meetings are held the first two weeks of each quarter (October, Jan, April, July). These meetings are to ensure:
- Expectations are clear.
- Goals are on track.
- Ample support is being provided.
Annual Performance Evaluations – Align Performance with Pay
UAB IT requires an annual performance evaluation for each employee.
Performance management consists of a performance evaluation which reviews what you do (performance goals), and how you do it (UAB Success Model and IT Critical Core Values). It should be noted that in an effort to be a world-class IT department, the IT performance management process raises the bar on performance and emphasizes continual improvement and employee development.
Employees in their current position on or before March of this year are eligible for merit raises. Any employee who receives one internal written warning during the fiscal year (Oct. 1-Sept. 30) may be eligible for a merit increase if the reporting manager advocates for the employee based on their annualized performance. The IT Executive Leadership Team will review these and notify IT Talent Management Office of any changes.
IT Talent Management
IT Talent Management serves UAB IT in all matters related to human resources, training and organizational development.
Service Level Achievements
For 2023, UAB IT has maintained its service level agreements with UAB, fulfilling its commitment to provide core IT services with an uptime of 99 percent or greater. Read more about UAB IT’s service level agreements.
Visit the UAB System Status page for up-to-date information on system and service status.
Services Evaluated
All standard IT core services are included in the metrics above. Under development: Service Achievement for individual IT Business Services.
BlazerID
Phone
Classroom Support
Unlimited File Storage
Security Assessment
Computer Support
Wired and Wireless Network
Software Distribution
IT HelpDesk
Welcome to UAB IT!
You are joining a team at UAB IT that is committed to empowering members of the UAB campus to achieve success through technology.
Our mission is to respond effectively to a changing world with agile, innovative, robust and secure services and applications to the University of Alabama at Birmingham so as to educate and inspire students; empower educators, researchers and administrators; and advance the state of knowledge in Alabama and the world.
We’ve made a commitment to achieve at least 100 wins for UAB each year, and four years into that goal, we’ve already achieved more than 500 wins.
At UAB IT, we are in a state of continuous improvement as we strive to become a world-class IT organization. Every year you will be challenged to set and achieve new goals, and we are committed to investing in training for each employee.
But we also enjoy ourselves and each other in UAB IT. We’ve made a group trip to see each new “Star Wars” film an annual tradition; we celebrate Homecoming by participating in the parade and other events; we share our culinary skills with an annual "Souper Bowl and Chili" contest; and we lead the UAB Toy Drive to collect gifts for children in need every holiday season.
At UAB IT, people are our most precious resource. I’m pleased you have chosen to join us.
Curtis A. Carver Jr., Ph.D.
Helpful Resources:
New Hire Toolkit
UAB HR offers a checklist to help guide you through the onboarding process and can help ensure the transition into your new job goes smoothly.
Employee Resources
UAB HR hosts a library of quicklinks to many services and programs offered by UAB.
Learn & Grow
UAB HR provides a wide rage of tools and resources for personal and professional development.
IT Performance Management Application
Access to your current and past training plans and goals.
IT Talent Management
Serves UAB IT in all matters related to human resources, training, and organizational development.
UAB IT Manager's Toolkit
Tools and resources for managerial responsibilities in UAB IT. Note: link will only work for IT employees designated as managers.
IT News
Stay up to date on the latest news from IT
IT SharePoint
IT has an internal SharePoint site provides staff with access to information and engagement opportunities.
PlaudIT
PlaudIT is our employee peer-to-peer recognition program. It offers us an avenue to recognize and applaud our colleagues for their work.