The Department of Medicine is thrilled to celebrate Sharon Harris, Patient Services Coordinator II, as the distinguished recipient of the DOM STAR Award for Staff Excellence in the Summer 2023 quarter. Sharon's exceptional dedication and outstanding contributions to her team have earned her this well-deserved recognition. Her colleagues have gone above and beyond to express their admiration for her remarkable abilities and compassionate nature.
One of Harris' colleagues, Brooke Little, commends her for going the extra mile in the patient care setting. Before Harris' arrival, their ABC clinic faced a significant challenge with a high rate of no-show appointments. However, Harris took charge and implemented strategies to address this issue. She ensured that every patient was well-informed about their appointments and provided them with clear instructions on when and where to go. Harris' proactive approach extended to personally reminding patients about their upcoming appointments, emphasizing the importance of attending them. As a result of her efforts, the clinic's no-show rate has dramatically decreased, and patients are now more punctual than ever. Moreover, Harris' positive and uplifting demeanor has endeared her to both staff and patients, making her an invaluable asset to the team.
Associate Professor Mohamed Shoreibah, M.D., describes Harris as "a caring mother or sister taking care of loved ones."
Her compassionate nature shines through in her interactions with patients, as she treats each individual with utmost care and empathy. Harris' genuine concern for the well-being of others creates a warm and welcoming environment within the clinic. Patients not only appreciate her dedication to their healthcare needs but also find solace and comfort in her presence. Her ability to uplift the spirits of both patients and staff is a testament to her remarkable character and professional demeanor.
Harris exemplifies the core values of integrity and compassion in her role. Her commitment to delivering exceptional care and ensuring a positive patient experience has left an indelible impact on the clinic. The Department of Medicine wholeheartedly congratulates Harris on this well-earned recognition. Her contributions have significantly improved patient outcomes and fostered a supportive and nurturing atmosphere within the clinic. Harris' dedication and positive attitude serve as an inspiration to her colleagues and a testament to the high standards of excellence upheld by the Department of Medicine.
Thank you, Sharon, for leading with integrity and compassion. Congratulations for being named DOM’s Summer 2023 STAR AWARD winner for Staff Excellence.