Business Process Management creates long-term value by defining, documenting, and implementing Facilities Division processes to provide organization for our departments, job functions, and customers.

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The Facilities Division emphasizes the continuous improvement of products, services and processes. These efforts can be seen in incremental improvement over time or through breakthrough improvements at all once.

If you have a suggestion, we encourage you to reach out by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

The Communications team leads communications efforts for the division, particularly those relating to the Chief Facilities Officer's Office, campuswide projects, student-facing programs, and more. We work closely with University Relations to ensure messaging is consistent and branded correctly. Our team maintains the Facilities Division, Environmental Health & Safety, Sustainability, and Transportation websites, produces the bi-monthly newsletter, and manages our various social media presence on Facebook, Twitter and Instagram. We look forward to assisting you with your needs.

The Facilities Division’s Data Analyst uses tools (like WebTMA, Webwork, OptiDoc, Oracle, and Facilities Management Database) and provides ongoing reports to:

• Define project requirements
• Collect important data sets
• Confirm, interpret, and analyze projects

Any Facilities Division department that needs to request a data report can use the Benchmarking/Data Analysis Form.

Data Analysis Form

A Learning Culture is defined as a place where employees are encouraged, empowered and equipped to do their best work. In Facilities, we aim to create a learning culture by offering a variety of learning and development opportunities to meet the needs of our diverse and dynamic workforce. Ranging from instructor-led and traditional classroom settings to independent online and informal learning opportunities, there is an avenue to learn for everyone.