The Employee Assistance & Counseling Center is a resource for managers, supervisors and HR Consultants to assist in helping employees solve personal problems that may be contributing to poor job performance. Submit the Supervisor Referral Form online, or select a tab below to learn more about the tools and resources available for UAB managers.
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A Manager's Guide to the EACC
The Employee Assistance & Counseling Center is a helpful management tool for supervisors (and your HR Consultant) to assist in helping employees solve personal problems that may be contributing to poor job performance. Download A Manager's Guide to the EACC for detailed information including signs of a troubled employee, steps for making a supervisor referral, EACC services, critical incident stress management planning and more.
An employee should be referred to the EACC when (a) you are worried about an employee’s welfare or wellbeing, (b) an employee’s work performance begins to decline, or (c) a work issue presents and you are unsure of how to handle it.
EACC Quick Guides for Managers
While the Manager's Guide to the EACC offers a comprehensive overview of EACC services, these handy quick guides offer immediate guidance on some pressing issues faced by managers.
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EACC Services for Managers
The Employee Assistance & Counseling Center provides consultation and training to support managers/supervisors in working effectively with employees who are experiencing performance problems in the workplace that may be related to problems in their personal lives. A referral to the Employee Assistance & Counseling Center allows the supervisor to concentrate on the performance problem while our staff assists the employee with possible underlying personal issues.
An employee should be referred to the EACC when (a) you are worried about an employee’s welfare or wellbeing, (b) an employee’s work performance begins to decline, or (c) a work issue presents and you are unsure of how to handle it.
More InformationFor more information including how to document job performance problems, signs of a troubled employee, steps for making a supervisor referral and more, review the "EACC Critical Incident Management Plan" in A Manager's Guide to the EACC.
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Managing Grief in the Workplace
Just as the workplace is a place for celebrating birthdays, commiserating about parenting issues, and sharing opinions about virtually everything, it’s a place for grieving, and for supporting each other in grief. The resources below are designed to help you and your employees on the journey through grief.
- How to Help Employees Recover After Losing a Co-worker After an employee passes, as a manager you will likely find yourself coping with your own grief, wondering how to communicate what occurred without oversharing, and thinking about how to cover the employee’s work responsibilities. These strategies can serve as a guide as you navigate next steps and support the rest of your team.
- 10 Self-Compassionate Principles for Grief: A list of ways to empower yourself to heal, and how others may or may not help
- Misconceptions about Grief at Work: Common (and harmful) misconceptions about grief at work
- Coping with Grief in the Workplace: General principles to help on your grief journey
- Supporting Employees Coping with Significant Loss: Tips for supporting an employee dealing with loss and honoring an employee who has passed
- Supporting Employees After a Suicide: Tips for supporting employees after a co-worker has died by suicide