All specimens received by the laboratory must be labeled with 2 identifiers at the time of collection. Examples of acceptable identifiers include but are not limited to: patient name, date of birth, hospital number, social security number, requisition number, accession number, unique random number.

Requests for molecular genetic testing will not be accepted under the following circumstances.

• Insufficient labelling on the specimens with at least 2 identifiers
• No referring physician's or genetic counselor's names and addresses
• DNA concentrations less than 2μg 
• No billing information

Requests for cancellation of ongoing testing must be submitted to the laboratory within three working days of specimen arrival. Individuals or institutions submitting requests after the three working day window may still incur charges for the cost of testing.