Nine providers in the Department of Urology were recently recognized by the UAB Office of Patient Experience and Engagement for the exceptional care they delivered to patients during FY24. These providers achieved a 95 percent or higher top box rating (n ≥ 30) in care satisfaction based on patient feedback in Medallia.
These top UAB Medicine providers were ranked based on the following categories: listened carefully, demonstrated care and concern, provided clear explanations, included patient in healthcare decisions, and an overall care rating on a scale of 0 to 10.
"I am immensely proud to celebrate the success of our clinical faculty and advanced practice providers recognized with this amazing accomplishment," said Soroush Rais-Bahrami, M.D., interim chair of the Department of Urology. "This recognition derived from patient feedback truly underscores the outstanding patient care and optimized patient experience with which that care is rendered. Kudos to your exceptional work in the care you provide every day."
Providers in the Department of Urology who were recognized include:
Elizabeth Hamlin Blount, CRNP
James Bryant, M.D.
Morgan A. Burke, CRNP
April Kilpatrick Crunk, P.A.
Peter N. Kolettis, M.D.
Jeffrey Wells Nix, M.D.
Charles C. Peyton, M.D.
Soroush Rais-Bahrami, M.D.
Kyle David Wood, M.D.