Employee Assistance & Counseling Center

Alabama Ageline
201 Monroe Street, Suite 350, Montgomery | 800-243-5463
The Alabama Department of Senior Services administers statewide programs on topics including disaster preparedness, elder abuse prevention, long-term care, medicaid, nutrition and more.

United Way Area Agency on Aging
3600 8th Ave. South, Birmingham | 1-800-AGE-LINE (1-800-243-5463)
Under the direction of the Alabama Department of Senior Services, the United Way Area Agency on Aging (UWAAA) of Jefferson County assesses the needs of older persons, distributes funds for the provision of services, implements a wide range of programs and provides counseling and information about available resources to senior citizens, people with disabilities and caregivers. Through a comprehensive and coordinated system, UWAAA is enhancing lives in meaningful ways — from providing hot, nutritious meals and monitoring long-term care facilities to training caregivers and helping individuals take full advantage of their Medicare benefits.

Senior Talk Line
205-328-8255
A free telephone reassurance service for senior citizens, their caregivers, retirees and widowed persons, grandparents and others who might find comfort in having a counselor call them on a regular basis to talk, provided by the Crisis Center of Birmingham. The primary service area is central Alabama, which includes Blount, Jefferson, St. Clair, Shelby and Walker counties.

Alzheimer’s of Central Alabama
300 Office Park Drive, Suite 225, Birmingham | 205-871-7970
ACA serves 21 counties across central Alabama and 100 percent of the money raised stays in Alabama. Each year over 400 patients and their families benefit from services such as scholarships to attend adult day care centers or to receive continence products, Project Lifesaver bracelets to diminish the risk of wandering, education through support groups, a newsletter, website, community awareness/education programs, and telephone helpline.

VIVA Medicare
1-888-830-VIVA (8482)
VIVA Medicare offers online Medicare education and benefit guides, and provides consultations on providers, appropriate plans to fit your budget, health and wellness resources and more.

Senior Placement Services
205-913-3902
A free service that helps find the right retirement community, assisted living or memory care service for you or your loved one. Placement specialists will consult with you and identify the best communities for your budget and desired location, arrange facility tours with prospective communities, and assist you in locating any additional information or resources you need to make your decision.

UAB Division of Gerontology, Geriatrics & Palliative Care
933 19th St. South (CH19 201), Birmingham | 205-934-9261
The Division of Gerontology, Geriatrics, and Palliative Care serves older adults and patients with advanced or life-threatening illness by providing leadership and core faculty for innovative models of clinical care, teaching and instructing students, fellows, and residents, and conducting research that generates new knowledge contributing to the advancement of science and the quality of life. Research faculty focus primarily on cognition, continence, mobility, and palliative care. Fellowships are offered in both Geriatric Medicine and Palliative Care. The department also provides primary care and specialty services that meet the needs of older adults and patients with advanced or life-threatening illness.

Senior Care Authority
205-576-0962
Senior Care Authority can help you sort through the daunting number of options for residential care for an older adult who requires assistance with activities of daily living or medical care. Assisted Living, Memory Care, Skilled Nursing, Independent Living – which one is the best fit for your loved one? Your personal advisor will help you choose based on current and future care needs, budget, location, and what matters most to your family. Services also include Eldercare Consulting and Driving with Dignity.

Government Information

• Coronavirus.gov: Get the facts about Coronavirus and take steps to care for yourself and help protect others in your home and community. Here you can also review resources for daily activities and staying safe when you go out.
• Medicare: The source for your Medicare questions about COVID19. This site has resources on how to slow the spread of Coronavirus, coping with stress, medicare related needs, and how to stay safe as our states reopen.

Benefits and Services

• Benefits Checkup (National Council on Aging): Here you can search your benefit programs to get relevant program information about benefits available in your state. Search for information on medication, healthcare, income assistance, transportation, and many more.

Caregiving

• Family Caregiver Alliance: The Family Caregiver Alliance is committed to supporting caregivers through the evolving situation associated with the Coronavirus. During this time of heightened awareness about public health and reducing risk of exposure for ourselves and those we care for, it is very important to gather updated information from trusted sources.

Finances

• Protect yourself financially from the impact of the Coronavirus: Protect yourself financially from the impact of the Coronavirus and review information on how to bills and other financial obligations, what to do if you experience loss of income, how to get more help with your money issues.
• COVID-19 Fraud: Financial scams related to the Coronavirus are becoming more prevalent. Use these resources to protect yourself from COVID19 scams and related Medicare fraud.

Mental Health & Social Isolation

• The Coalition to End Social Isolation: & Loneliness is monitoring the situation closely and has put together a compilation of resources on the physical, behavioral, and mental health effects of physical distancing and how to stay connected with others while intentionally isolating oneself.

Veterans

• Department of Veterans Affairs — Public Health: The Department of Veterans Affairs has implemented an aggressive public health response to protect and care for Veterans, their families, health care providers, and staff in the face of this emerging health risk. The VA is working directly with the CDC and other federal partners to monitor the outbreak of the virus.