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- Search the Canvas Guides: Find answers to common questions
- Report a Problem: If Canvas misbehaves, tell us about it
- Canvas Support Hotline:
- Faculty: 1-833-519-8477
- Students: 1-855-778-9969
- Chat with Canvas Support: Live chat with Canvas Support!
- BlazerID Central: Need help with your BlazerID?
- Ask the Community: Get help from a Canvas expert
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UAB uses Zoom web conferencing for virtual classroom session in distance accessible courses. If you have any issues with the Zoom services please contact their support at:
- Phone: 1-888-799-9666 ext 2 or 1-650-397-6096 ext 2
- Chat: Live Chat
- Web: https://support.zoom.us/hc/en-us/requests/new
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UAB computers and computer labs are supported by UAB Desktop Services. If you are experiencing issues in a lab or other desktop supported computer, contact AskIT for assistance.
- Call: 1-205-996-5555
- Email: askit@uab.edu
- Web: https://uabprod.service-now.com/ess_portal/home.do
AskIT Help Desk Hours:
Monday thru Friday: 6:30am – 9:00pm
Saturday: 10:00am – 7:00pm
Sunday 1:00pm – 7:00pm -
Matthew Jennings
Instructor & Director of Instructional Technology
mjennings@uab.edu | 205-996-9677
Contact for: Program Oversight, Cross-listing, ID’s, Administrative Issues, Training, Tool Functionality, Course Design
Robin Webb
Instructor & Instructional Design Specialist, Sr.
robin06@uab.edu | 205-975-8448
Contact for: Training, Tool Functionality, Course Design
J. Clark
Instructional Design Specialist
jaclark@uab.edu | 205-934-6681
Contact for: Video, Presentation Tools, Course Design
Jennifer Jones
Instructional Design Specialist
jenniferljones@uab.edu | 205-975-3306
Contact for: Assessments, Tool Functionality, Course Design