IS THE CLINIC GOING TO BE ON THE BUS
LINE?
YES, ROUTE 17, STOP LOCATED AT 4TH AVE SOUTH &
32ND STREET SOUTH

IS THERE A TAXI /UBER STAND?IS THERE A TAXI /UBER STAND?NO. SEATING WILL BE AVAILABLE IN THE FRONTLOBBY OF THE BUILDING WITH A VIEW OF THEPARKING LOT SO PATIENTS CAN SEE WHEN THEIRRIDE ARRIVES.

WILL THERE BE TRANSPORTATION FROMWILL THERE BE TRANSPORTATION FROM1917 CLINIC TO UAB (TKC, ETC. ) FORPATIENTS? SHUTTLE FOR PATIENTS?AT THIS POINT IN TIME WE ARE NOT OFFERING ASHUTTLE TO PATIENTS GOING BETWEEN 1917 CLINICAND THE MAIN CAMPUS. UBER HEALTH WILL BEUTILIZED FOR NON-EMERGENCY NEEDS.

WILL WE CONTINUE TO HAVE ACCESSWILL WE CONTINUE TO HAVE ACCESSTO TRANSPORTATION ASSISTANCE?YES, THE TRANSPORTATION POLICY WILL REMAIN THESAME.

IS THERE A BIKE RACK?IS THERE A BIKE RACK?WE ANTICIPATE HAVING A BIKE RACK INSTALLED INTHE PARKING AREA.

HOW IS MY CONFIDENTIALITY PROTECTEDHOW IS MY CONFIDENTIALITY PROTECTEDWITHIN THE UAB SPECIALTY CAREBUILDING?1917 CLINIC AND MAGIC CITY WELLNESS CENTER HAVESEPARATE SPACES (SEPARATE LOBBY, CLINIC,PHARMACY) . ALL STAFF OFFICES ARE BEHIND CLOSEDDOORS ONLY ACCESSIBLE WITH BADGE ACCESS. ALLUAB MEDICINE HIPAA AND DATA SECURITY POLICIESTRANSFER TO THE UAB SPECIALTY CARE BUILDING. THESERVERS FOR INTERNET/DATA ACCESS, COMPUTERS,AND COPIERS/PRINTERS WILL STILL BE OWNED ANDOPERATED BY UAB MEDICINE TO ENSURE ALLINFORMATION IS JUST AS SECURE EVEN THOUGH WEARE A LITTLE FURTHER FROM THE MAIN UAB CAMPUS.

WILL EVERYONE NEED A BADGE AND ORWILL EVERYONE NEED A BADGE AND ORSECURITY CLEARANCE TO COME INTOTHE BUILDING?THE BUILDING ITSELF WILL BE OPEN FORPATIENTS/VISITORS DURING NORMAL BUSINESSHOURS. STAFF AREAS WILL ALWAYS BE LOCKED TOBADGE ACCESS ONLY.

WHERE DO I CHECK IN?WHERE DO I CHECK IN?ALL 1917 CLINIC SERVICES WILL BE LOCATED ON THESECOND FLOOR - OUTPATIENT CLINIC, DENTAL CLINIC,RESEARCH CLINIC, SOCIAL WORK & COUNSELINGSERVICES, PREVENTION SERVICES - HIV TESTING,

WHERE DO I CHECK IN?WHERE DO I CHECK IN?ALL 1917 CLINIC SERVICES WILL BE LOCATED ON THESECOND FLOOR - OUTPATIENT CLINIC, DENTAL CLINIC,RESEARCH CLINIC, SOCIAL WORK & COUNSELINGSERVICES, PREVENTION SERVICES - HIV TESTING,

WILL I HAVE THE SAME MEDICALWILL I HAVE THE SAME MEDICALPROVIDER?YES, PATIENTS WILL CONTINUE WITH THE SAMEPROVIDER.

WILL WE CONTINUE TO DO SIGNS ANDWILL WE CONTINUE TO DO SIGNS ANDSYMPTOMS? AND PATIENT REPORTEDOUTCOMES (PROS) ?YES TO BOTH.

WHAT IS THE WAITING ROOM LIKE?WHAT IS THE WAITING ROOM LIKE?ONE BIG ROOM? SEPARATE ROOMSFOR LAB, PHARMACY? IS THEREENOUGH SPACE FOR SOCIALDISTANCING? HOW PRIVATE?THE PRIMARY WAITING ROOM IS SHARED BETWEENDENTAL, 1917, AND RESEARCH. IT IS A LARGE ROOMTHAT WILL ALLOW FOR SOCIAL DISTANCING. THEPHARMACY AND LAB HAVE SEPARATE WAITINGAREAS.

WILL THERE BE HANDICAPWILL THERE BE HANDICAPACCESSIBILITY ENTRY AND MOBILITYONCE IN THE BUILDING?YES, BUILDING WILL BE ACCESSIBLE TO PEOPLE WITHALL ABILITIES.

WILL WE HAVE PHONE ACCESS IF WEWILL WE HAVE PHONE ACCESS IF WEDON’T HAVE A CELL PHONE? WHERE WILLTHE PUBLIC PHONE BE LOCATED?THERE IS NOT A PUBLIC PHONE. PATIENTS MAY TALKWITH A FRONT DESK STAFF MEMBER IF NEEDING TOPLACE A CALL.

WILL WE STILL HAVE SECURITY CODESWILL WE STILL HAVE SECURITY CODESFOR RESTROOMS?NO.

WILL THE BUILDING HAVE BRAILLEWILL THE BUILDING HAVE BRAILLELOCATED THROUGHOUT THE BUILDING?ALL OF THE SIGNAGE WILL BE ADA COMPLIANT. ADAREQUIRES THAT ALL SIGNS WHICH ARE AT OR BELOWEYE LEVEL HAVE BRAILLE.

IS THERE A GENDER NEUTRALIS THERE A GENDER NEUTRALBATHROOM?ALL BATHROOMS IN THE BUILDING ARE GENDERNEUTRAL. THE MULTI -PERSON RESTROOMS IN THEMAIN LOBBIES HAVE FLOOR TO CEILING STALLS.SINGLE OCCUPANCY RESTROOMS ARE LOCATEDWITHIN THE CLINIC.

IS THERE GOING TO BE DIGITAL SIGNAGEIS THERE GOING TO BE DIGITAL SIGNAGEFOR MESSAGING & EDUCATION?THERE ARE EDUCATIONAL SCREENS IN THE MAINLOBBIES AND WAITING ROOM. THERE AREEDUCATIONAL SCREENS FOR STAFF IN THE LARGEBREAK ROOM.

IS THE UAB SPECIALTY CARE BUILDINGIS THE UAB SPECIALTY CARE BUILDINGNON-SMOKING INSIDE?YES.

IS THERE A DESIGNATED SMOKINGIS THERE A DESIGNATED SMOKINGAREA OUTSIDE?NO. FOR THE HEALTH OF PATIENTS, STAFF, ANDGUESTS, SMOKING IS STRONGLY DISCOURAGED ONTHE UAB HOSPITAL CAMPUS. ALL BUILDINGS,FACILITIES, AND SPACES ( INCLUDING COVEREDWALKWAYS AND COVERED PARKING) THAT AREOWNED, RENTED, OR LEASED BY UAB ARENONSMOKING AREAS.

IS THERE AN OUTSIDE AREA TO SITIS THERE AN OUTSIDE AREA TO SITTHAT IS NON-SMOKING?NO.

WHAT WILL HAPPEN TO THE OLDWHAT WILL HAPPEN TO THE OLDBUILDING?UAB OWNS THE COMMUNITY CARE BUILDING ANDWILL CONTINUE OPERATIONS EVEN AFTER THE 1917CLINIC RELOCATES. A PORTION OF THE RESEARCH LABWILL REMAIN IN THE COMMUNITY CARE BUILDING ANDWILL CONTINUE TO PROCESS SPECIMENS FORRESEARCH PROJECTS ASSOCIATED WITH THE 1917CLINIC, VACCINE CLINIC, CLINICAL TRIALS, ETC.

WHAT DOES THE FURNITURE / SPACEWHAT DOES THE FURNITURE / SPACELOOK LIKE? PHOTOS/VIDEO?THE FURNITURE AND OVERALL SPACE IS ALIGNEDWITH THE LOOK OF THE UAB MEDICINE WHITAKER,HOOVER, AND GARDENDALE LOCATIONS. IT IS A MUCHMORE OPEN SPACE WITH AN INCREDIBLE MIX OF NEWAND EXISTING ARTWORK TO CREATE A WELCOMINGENVIRONMENT.

WHAT ARE OUR GUIDELINES FORWHAT ARE OUR GUIDELINES FOREMOTIONAL SUPPORT ANIMALS ORPETS?GUIDELINES FOR EMOTIONAL SUPPORT ANIMALS AREUNCHANGED AS THIS IS A UAB MEDICINE POLICY.SUPPORT ANIMALS ARE ONLY ALLOWED IF THEANIMAL PERFORMS A FUNCTION/RESPONSE THAT ISTRIGGERED BY A MEDICAL CONDITION. EMOTIONALSUPPORT ANIMALS DO NOT FALL INTO THIS CATEGORYAND, THUS, ARE NOT ALLOWED.

WHAT IS THE PATIENT RESOURCEWHAT IS THE PATIENT RESOURCEROOM?THE PATIENT RESOURCE ROOM IS A SPACEAVAILABLE FOR PATIENTS TO HAVE INTERNET ANDPRINTER ACCESS AS WELL AS EDUCATIONALMATERIALS AND SAFER SEX SUPPLIES. PATIENTSMUST BE ACCOMPANIED BY A UAB STAFF MEMBER ORVOLUNTEER. THIS ROOM CAN ALSO BE USED AS AMEETING SPACE.


WHEN DO VOLUNTEERS START?WHEN DO VOLUNTEERS START?VOLUNTEERS WILL STILL BE A VITAL PART OF TEAM1917. VOLUNTEERS WILL SERVE AS GREETERS, CLINICHOSTS, AND HELP STAFF THE PATIENT RESOURCEROOM.

WILL WE STILL HAVE SUPPORT GROUPS?WILL WE STILL HAVE SUPPORT GROUPS?VIRTUAL OR IN PERSON? LEARN &LUNCHES – LARGER EVENTS?WE WILL CONTINUE TO HAVE EDUCATIONAL EVENTSAND SUPPORT GROUPS. SOME WILL CONTINUE TOMEET VIRTUALLY AND OTHERS MAY MEET IN PERSONFOR SMALLER GROUPS.

WILL CONDOMS & LUBE STILL BEWILL CONDOMS & LUBE STILL BEAVAILABLE TO ALL 1917 CLIENTS?YES. WE WILL CONTINUE TO ORDER AND PROVIDETHEM FREE OF CHARGE TO ANYONE WHO WANTSTHEM. THERE WILL BE SEVERAL CONDOMDISTRIBUTION SITES THROUGHOUT THE CLINIC,CLIENTS ARE ENCOURAGED TO HELP THEMSELVES, ORTHEY CAN ASK A STAFF MEMBER FOR ASSISTANCE.

ARE THERE GOING TO BE VENDINGARE THERE GOING TO BE VENDINGMACHINES? SNACK BAR? ACCESS TOFREE WATER? IS THERE A WATERFOUNTAIN?THERE ARE VENDING AND DRINK MACHINES THATINCLUDE THE STANDARD ASSORTMENT AS WELL ASOPTIONS THAT WILL MAKE OUR DIETITIANS HAPPY.FOR COVID, WE WILL PLACE OUT OF ORDER SIGNSON WATER FOUNTAINS. HOWEVER, THE WATERDISPENSERS WILL REMAIN IN USE.

ARE THERE GOING TO BE FOOD TRUCKSARE THERE GOING TO BE FOOD TRUCKSOR RESTAURANTS NEARBY?WE WILL BE TALKING WITH LOCAL FOOD TRUCKS TOSEE THEIR WILLINGNESS IN COMING TO THE UABSPECIALTY CARE BUILDING A FEW TIMES A WEEK.

WILL HIV RAPID TESTING BE OFFERED ATWILL HIV RAPID TESTING BE OFFERED ATTHE UAB SPECIALTY CARE BUILDING?YES, THE 1917 TESTING TEAM WILL BE AVAILABLEMONDAY - THURSDAY AT 8 AM - 5 PM (WITH A BREAKFOR LUNCH AT 12 PM) AND FRIDAY FROM 8 AM - 12 PM(AFTERNOON BY APPOINTMENT ONLY) . IF YOU WOULDLIKE TO SCHEDULE AN APPOINTMENT, PLEASECONTACT CHRIS HAMLIN AT (205) 975-9103 OR KELLYROSS-DAVIS AT (205) 934-9253. WE CURRENTLY USETHE INSTI HIV 1 /2 RAPID TEST.

WILL OPERATIONS TO THE PREP CLINICWILL OPERATIONS TO THE PREP CLINICAT 1917 BE CHANGED?NO. CLINIC OPERATIONS WILL REMAIN ON FRIDAYAFTERNOON AT 1 PM AND BE OFFERED VIATELEMEDICINE OR IN-PERSON VISITS. IF PATIENTSPREFER TELEMEDICINE VISITS, WE ASK THEM TO COMEIN THE WEEK OF THEIR APPOINTMENT TO GET THEIRNECESSARY LAB WORK DONE PRIOR TO BEING SEENBY A PROVIDER.

IS THE 1917 PREP CLINIC COMBININGIS THE 1917 PREP CLINIC COMBININGSERVICES WITH THE MAGIC CITYWELLNESS CENTER?NO. WHILE EACH CLINIC PROVIDES PREP SERVICES TOTHE BIRMINGHAM COMMUNITY, THEY REMAINSEPARATE ENTITIES WITH DIFFERENT OPERATIONS.